Corporate FAQ

WELCOME TO ankle-monitor

Here Is The Most Frequently Asked Questions.

During our 15 years of experience in providing offender tracking products and services, we have received many questions. Choose a category label below to view some of the most common customer questions and answers about our monitoring technology and products. For specific questions or concerns about your equipment or your case, please contact Ankle-Monitor.

Is offender’s phone supported AMClient APP？ybriw2025-03-10T04:45:03+00:00

Is offender’s phone supported AMClient APP？

AMClient APP is supported on the following platforms:

iOS (iPhone®)
Android®

What if I have a question that isn’t answered here?ybriw2025-03-10T04:42:00+00:00

What if I have a question that isn’t answered here?

If you have additional questions or have a question specific to your situation, please contact Ankle-Monitor or Ankle-Monitor Authorized Service Partner.

Can offender shower?ybriw2025-03-10T04:38:52+00:00

Can offender shower?

Offender can shower, and in fact, need to shower in order to keep the area around the bracelet clean. In general, AM ankle monitor bracelets support to submerge in water (swimming pools, hot tubs, the bath tub).

Can offender exercise with the ankle monitor bracelet on?ybriw2025-03-10T04:36:19+00:00

Can offender exercise with the ankle monitor bracelet on?

Exercise does not impact the functions of the ankle bracelet. For AM i-Bracelet, this RF ankle monitor bracelet is the most lightweight like a fitness bracelet, offenders don’t have any uncomfortable with excecises.

For AMOne, GPS ankle monitor bracelet, offender might want to wear a sweatband or a sock just below or over the bracelet to prevent it from “bouncing” on the ankle bone.

Why should I trust Ankle-Monitor?ybriw2025-03-10T04:54:12+00:00

Why should I trust Ankle-Monitor?

As the leading law-enforcement electronic bracelet monitoring company in China mainland, Ankle-Monitor (REFINE) has built powerful offender tracking solutions in past 15 years, and monitored more than 100K+ offenders. Definitely know how.

Ankle-Monitor products includes AMDuo two-piece GPS ankle bracelet model, AMOne one-piece GPS ankle bracelet model and AMLite model.

All of AM ankle bracelets are lightweight and friendly for wearers, well-designed with patent-pending scheme to support fast installation or reuse in less 3 seconds, and no false positives or false negatives alarm for long-term usage. Especially, AM i-Bracelet is the smallest bracelet with high-secure anti-tamper in the world such as fitness wristband, ultra low-cost to supports disposable usage, no recharging in body and no heating skin or no more risks.

How to install AM ankle monitor bracelet?ybriw2025-03-10T04:19:13+00:00

How to install AM ankle monitor bracelet?

The installation of AM ankle monitor bracelet is extremely easy and quick, just plug the optical fibre strap into main part of bracelet without any tools in 3 seconds.

How to remove AM ankle monitor bracelet?ybriw2025-03-10T04:22:49+00:00

How to remove AM ankle monitor bracelet?

The removal of CO-EYE ankle monitor bracelet is to cut off optical fibre strap with scissors.

How to reuse AM ankle monitor bracelet?ybriw2025-03-10T04:26:36+00:00

How to reuse AM ankle monitor bracelet?

AM ankle monitor bracelets, including RF ankle monitor bracelet and GPS ankle monitor bracelet, all support fast reusable on-site and just need to replace a new optical fibre strap.

What is the User Guide of Public Health Safety?ybriw2025-03-10T04:31:49+00:00

What is the User Guide of Public Health Safety?

Benefit for REFINE patented technologies, AM ankle monitor bracelets offer unique offender self-installation and self-removal solution, officers just supervise the offender’s operations in safety social distance.

Those cut bracelets will be put in specified container by offenders, and be expressed to AM or AM local partners for safety refurbishment. In all lifecycle of ankle bracelet, officers don’t need to touch offender and those bracelets which be worn in offender’s body for months or years.